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FAQ

  • What paper do I need to create a masterpiece?
    It doesn't matter.
  • How do I track my order?
    Standard shipping: Check your national postal service using tracking number provided in your invoice. Canada and Australia - postal in your countries don't offer tracking for international registered mail. For this reasons all orders for Canada and Australia are sent with additional return receipt signature card. Shipping with DHL Express: DHL website has details tracking information, just use waybill number.
  • Do I have to pay additional taxes on my order?
    Yes, local import and sales taxes and duties are your responsibility.
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